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var(--border);border-radius:var(--radius);box-shadow:var(--shadow);flex-direction:column;gap:12px;padding:16px;display:flex}.stylist-card-v2.inactive{opacity:.6}.sc2-header{align-items:center;gap:12px;display:flex}.sc2-avatar{background:var(--primary);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;font-size:18px;font-weight:700;display:flex}.sc2-name{margin-bottom:3px;font-size:15px;font-weight:600}.sc2-clock-status{background:var(--bg);border-radius:6px;align-items:center;gap:6px;padding:6px 10px;font-size:12px;display:flex}.sc2-clock-status.in{background:#d1fae5}.sc2-clock-status.out{background:#f3f4f6}.clock-dot{background:var(--success);border-radius:50%;flex-shrink:0;width:8px;height:8px}.clock-dot.out{background:var(--text-muted)}.clock-hours{color:var(--text-muted);margin-left:4px}.sc2-clock-actions{gap:8px;display:flex}.sc2-actions{border-top:1px solid 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12px;display:flex}.sd-pending-dot{border-radius:50%;flex-shrink:0;width:10px;height:10px}.sd-pending-info{flex:1;min-width:0}.sd-pending-client{color:var(--text);white-space:nowrap;text-overflow:ellipsis;font-size:14px;font-weight:600;overflow:hidden}.sd-pending-meta{color:var(--text-muted);margin-top:1px;font-size:12px}.sd-pending-services{color:var(--text-muted);white-space:nowrap;text-overflow:ellipsis;margin-top:1px;font-size:12px;overflow:hidden}.sd-pending-price{color:var(--text);flex-shrink:0;font-size:13px;font-weight:700}.analytics-date-range{color:var(--text-muted);margin-bottom:14px;font-size:12px}.analytics-stats{grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:10px;margin-bottom:20px;display:grid}.analytics-stat{background:var(--bg);border:1px solid 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48px}.intake-header{text-align:center;margin-bottom:28px}.intake-logo{margin-bottom:8px;font-size:40px}.intake-title{color:var(--text);margin-bottom:6px;font-size:24px;font-weight:700}.intake-subtitle{color:var(--text-muted);font-size:14px}.intake-form{flex-direction:column;gap:0;display:flex}.intake-submit{width:100%;margin-top:8px;padding:12px;font-size:16px}.intake-error{color:var(--danger);border-radius:var(--radius);background:#fee2e2;border:1px solid #fca5a5;margin-bottom:8px;padding:10px 14px;font-size:13px}.intake-success{text-align:center;padding:48px 32px}.intake-success-icon{background:var(--success);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:72px;height:72px;margin:0 auto 16px;font-size:36px;display:flex}.intake-success h2{margin-bottom:8px;font-size:22px}.intake-success 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2px;font-size:20px;font-weight:800;line-height:1.1}.editable-stat .cs-value-input:focus{border-bottom-color:#d97706}.csv-preview{border:1px solid var(--border);border-radius:var(--radius);max-height:180px;margin-top:8px;overflow-y:auto}.csv-preview-row{border-bottom:1px solid var(--border);gap:10px;padding:7px 12px;font-size:13px;display:flex}.csv-preview-row:last-child{border-bottom:none}.csv-preview-row strong{min-width:120px}.csv-preview-row span{color:var(--text-muted)}.csv-result-summary{padding:8px 0}.csv-result-ok{color:#10b981;margin-bottom:6px;font-size:15px;font-weight:600}.csv-result-fail{color:var(--danger);font-size:13px}.week-strip{background:var(--surface);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:12px;align-items:center;gap:6px;padding:6px 10px;display:flex}.ws-nav{border:1px solid var(--border);cursor:pointer;color:var(--text-muted);background:0 0;border-radius:7px;flex-shrink:0;padding:3px 9px;font-size:20px;line-height:1;transition:all 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.ws-day-name{opacity:1}.ws-day-num{font-size:15px;font-weight:800;line-height:1.1}.ws-today-dot{background:var(--primary);border-radius:50%;width:4px;height:4px;margin-top:1px}.ws-day.selected .ws-today-dot{background:#fff}.appt-datetime-display{border-radius:var(--radius);background:#f0f0f0;border:1.5px solid #d4d4d4;flex-wrap:wrap;align-items:center;gap:10px;padding:10px 14px;display:flex}.adt-date{color:var(--primary);font-size:15px;font-weight:700}.adt-sep{color:var(--text-muted);font-size:13px}.adt-time{color:var(--text-muted);font-size:14px;font-weight:600}.appt-block.past{opacity:.55;border-color:#ef4444!important}.appt-block-blocked{color:#fff!important;background:repeating-linear-gradient(-45deg,#1a1a1a 0 5px,#333 5px 10px)!important;border-color:#555!important}.drag-selection{pointer-events:none;z-index:6;background:#6366f12e;border:2px dashed #6366f199;border-radius:4px;position:absolute;top:3px;bottom:3px}.drag-popup{z-index:9999;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);flex-direction:column;gap:8px;width:224px;padding:12px;display:flex;position:fixed;box-shadow:0 8px 28px #0000002e}.drag-popup-header{justify-content:space-between;align-items:center;font-size:13px;font-weight:700;display:flex}.drag-popup-close{cursor:pointer;color:var(--text-muted);background:0 0;border:none;padding:0 2px;font-size:16px;line-height:1}.drag-popup-close:hover{color:var(--text)}.drag-popup-divider{text-align:center;color:var(--text-muted);border-top:1px solid var(--border);margin-top:2px;padding-top:8px;font-size:11px}.drag-popup-reason{box-sizing:border-box;border:1px solid var(--border);border-radius:var(--radius);background:var(--bg);width:100%;color:var(--text);padding:6px 9px;font-size:13px}.drag-popup-reason:focus{border-color:var(--primary);outline:none}.appt-ctx-menu{z-index:9999;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);flex-direction:column;gap:2px;width:150px;padding:6px;display:flex;position:fixed;box-shadow:0 8px 28px #0000002e}.appt-ctx-menu-item{text-align:left;width:100%;color:var(--text);cursor:pointer;background:0 0;border:none;border-radius:6px;align-items:center;gap:8px;padding:8px 10px;font-size:13.5px;font-weight:600;display:flex}.appt-ctx-menu-item:hover{background:var(--bg-hover,#f3f4f6)}.analytics-view-tabs{background:var(--bg);border:1px solid var(--border);border-radius:8px;gap:0;width:fit-content;margin-bottom:12px;padding:3px;display:flex}.analytics-view-tab{cursor:pointer;color:var(--text-muted);background:0 0;border:none;border-radius:6px;padding:6px 18px;font-size:13px;font-weight:600;transition:all .15s}.analytics-view-tab.active{background:var(--primary);color:#fff}.modal-analytics{flex-direction:column;max-height:90vh;display:flex}.modal-analytics .modal-body{flex:1;overflow-y:auto}.mini-bar-chart{background:var(--bg);border:1px solid var(--border);border-radius:8px;align-items:flex-end;gap:2px;height:80px;padding:8px 4px 0;display:flex;overflow:hidden}.mbc-col{flex-direction:column;flex:1;align-items:center;gap:2px;min-width:0;display:flex}.mbc-bar-wrap{flex:1;align-items:flex-end;width:100%;display:flex}.mbc-bar{background:var(--primary);border-radius:2px 2px 0 0;width:100%;min-height:2px;transition:height .3s}.mbc-label{color:var(--text-muted);text-align:center;padding-bottom:4px;font-size:8px;line-height:1}.analytics-page{overflow-y:auto}.an-controls{background:var(--surface);border:1px solid var(--border);border-radius:12px;flex-direction:column;gap:10px;margin-bottom:20px;padding:16px;display:flex}.an-stylist-tabs{flex-wrap:wrap;gap:6px;display:flex}.an-stylist-tab{border:1px solid var(--border);background:var(--bg);cursor:pointer;color:var(--text-muted);border-radius:8px;align-items:center;gap:6px;padding:7px 14px;font-size:13px;font-weight:600;transition:all 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var(--border);overflow:hidden}.an-stylist-table-wrap .an-table{border-collapse:collapse}.an-avatar{background:var(--primary);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:12px;font-weight:800;display:flex}.an-tab-switch{background:var(--bg);border:1px solid var(--border);border-radius:8px;gap:4px;padding:3px;display:flex}.an-tab-btn{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:6px;padding:5px 16px;font-size:13px;font-weight:600;transition:all .15s}.an-tab-btn.active{background:var(--surface);color:var(--text);box-shadow:var(--shadow)}.reg-page{font-size:12.5px}.reg-toolbar{align-items:center;gap:10px;margin-bottom:14px;display:flex}.reg-date-nav{align-items:center;gap:6px;display:flex}.reg-date-nav input[type=date]{border:1px solid var(--border);border-radius:6px;padding:5px 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linear infinite chat-spin}@keyframes chat-spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.chat-back-btn{flex-shrink:0;font-size:22px;display:none}.chat-search-box{background:var(--bg);border-radius:20px;align-items:center;gap:8px;padding:8px 14px;display:flex}.chat-search-icon{color:var(--text-muted);font-size:15px}.chat-search-input{background:0 0;border:none;outline:none;flex:1;font-size:16px}.chat-search-clear-btn{cursor:pointer;color:var(--text-muted);background:0 0;border:none;border-radius:50%;flex-shrink:0;padding:2px 4px;font-size:13px}.chat-search-clear-btn:hover{background:var(--border);color:var(--text)}.chat-add-number-form{flex-direction:column;gap:8px;margin-top:10px;display:flex}.chat-add-number-row{gap:6px;display:flex}.chat-country-code{flex:0 0 130px;min-width:0}.chat-add-number-actions{justify-content:center;gap:8px;display:flex}.chat-add-number-actions .btn{width:auto;padding:6px 22px}.chat-inbox-tabs{gap:4px;margin-top:12px;display:flex}.chat-inbox-tab{background:var(--bg);color:var(--text-muted);cursor:pointer;border:none;border-radius:8px;flex:1;justify-content:center;align-items:center;gap:6px;padding:7px 10px;font-size:13px;font-weight:600;display:flex}.chat-inbox-tab.active{background:var(--primary);color:#fff}.chat-tab-badge{color:#fff;background:#b91c1c;border-radius:9px;padding:1px 6px;font-size:10.5px;font-weight:700;line-height:1.4}.chat-inbox-tab.active .chat-tab-badge{background:#ffffff40}.chat-list-items{flex:1;overflow-y:auto}.chat-empty-inline{text-align:center;color:var(--text-muted);padding:32px 16px;font-size:13.5px}.chat-list-item{cursor:pointer;text-align:left;width:100%;font:inherit;background:0 0;border:none;border-left:3px solid #0000;align-items:center;gap:12px;padding:14px 16px;display:flex;position:relative}.chat-list-item:hover{background:var(--bg)}.chat-list-item.active{background:var(--primary-light);border-left-color:var(--primary);padding:17px 16px}.chat-list-item.needs-support{background:#fff5f5}.chat-list-item.needs-support.active{background:#ffe8e8}.chat-avatar-wrap{flex-shrink:0;position:relative}.chat-avatar{background:var(--primary);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;font-size:16px;font-weight:700;display:flex}.chat-support-flag{background:#fff;border-radius:50%;padding:2px;font-size:13px;line-height:1;position:absolute;top:-4px;right:-4px;box-shadow:0 0 0 2px #fff}.chat-support-banner{color:#b91c1c;background:#fff0f0;border-bottom:1px solid #fecaca;padding:8px 20px;font-size:13px;font-weight:600}.chat-list-item-body{flex-direction:column;flex:1;gap:3px;min-width:0;display:flex}.chat-list-item-top{justify-content:space-between;gap:8px;display:flex}.chat-list-item-name{text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:5px;font-size:14.5px;font-weight:600;display:inline-flex;overflow:hidden}.chat-channel-badge{flex-shrink:0;align-items:center;display:inline-flex}.chat-channel-badge svg{display:block}.chat-list-item-time{color:var(--text-muted);flex-shrink:0;font-size:11.5px}.chat-list-item-top-right{flex-shrink:0;align-items:center;gap:6px;display:inline-flex}.chat-pin-btn{opacity:0;cursor:pointer;font-size:12px;line-height:1;transition:opacity .12s;transform:rotate(45deg)}.chat-list-item:hover .chat-pin-btn,.chat-pin-btn.pinned{opacity:.55}.chat-pin-btn.pinned{opacity:1;transform:rotate(0)}.chat-pin-btn:hover{opacity:1!important}.chat-list-item.pinned{background:var(--bg)}.chat-list-item-bottom{justify-content:space-between;align-items:center;gap:8px;display:flex}.chat-list-item-preview{color:var(--text-muted);text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.chat-list-item-badges{flex-shrink:0;align-items:center;gap:6px;display:flex}.chat-unread-badge{background:var(--primary);color:#fff;border-radius:10px;flex-shrink:0;padding:1px 7px;font-size:11px;font-weight:700}.chat-agent-chip{font-size:12px}.chat-window{background:var(--bg);flex-direction:column;flex:1;min-width:0;display:flex}.chat-window-empty{text-align:center;color:var(--text-muted);justify-content:center;align-items:center;gap:10px;display:flex}.chat-window-empty-icon{opacity:.35;font-size:48px}.chat-window-header{border-bottom:1px solid var(--border);background:#fff;justify-content:space-between;align-items:center;padding:12px 20px;display:flex}.chat-window-header-identity{flex:1;align-items:center;gap:12px;min-width:0;display:flex}.chat-window-header-text{min-width:0;overflow:hidden}.chat-window-title-name,.chat-window-subtitle{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.chat-window-header-actions{flex-shrink:0;align-items:center;gap:8px;display:flex}.chat-pin-active{opacity:1;transform:none}.chat-avatar-btn{cursor:pointer;border:none;padding:0}.chat-avatar-btn:hover{opacity:.85}.chat-window-title{align-items:center;gap:6px;font-size:15px;font-weight:700;display:flex}.chat-window-subtitle{color:var(--text-muted);font-size:12.5px}.chat-takeover-status{color:var(--text-muted);align-items:center;gap:10px;font-size:13px;display:flex}.chat-profile-bar{color:var(--text-muted);border-bottom:1px solid var(--border);background:#fff;flex-wrap:wrap;gap:8px;padding:8px 20px;font-size:12.5px;display:flex}.chat-profile-bar-unlinked{font-style:italic}.chat-messages{flex-direction:column;flex:1;gap:6px;padding:20px 24px;display:flex;overflow-y:auto}.chat-day-sep{text-align:center;margin:10px 0}.chat-day-sep span{background:var(--bg);color:var(--text-muted);border-radius:8px;padding:5px 12px;font-size:11.5px;font-weight:600;box-shadow:0 1px 1px #00000014}.chat-bubble-row{align-items:center;gap:4px;display:flex}.chat-bubble-row.outbound{justify-content:flex-end}.chat-bubble-row.inbound{justify-content:flex-start}.chat-reply-btn{cursor:pointer;opacity:0;color:var(--text-muted);background:0 0;border:none;flex-shrink:0;padding:2px 4px;font-size:15px;transition:opacity .12s}.chat-bubble-row:hover .chat-reply-btn{opacity:.7}.chat-reply-btn:hover{opacity:1!important}.chat-reply-preview{background:var(--bg);border-top:1px solid var(--border);justify-content:space-between;align-items:center;gap:8px;padding:6px 14px;font-size:12.5px;display:flex}.chat-reply-preview-text{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.chat-reply-preview-label{color:var(--primary);margin-right:6px;font-weight:600}.chat-bubble{border-radius:14px;max-width:58%;padding:9px 13px;font-size:14px;position:relative;box-shadow:0 1px 1px #0000000d}.chat-bubble.customer{background:#fff}.chat-bubble.agent{background:var(--primary);color:#fff}.chat-bubble.bot{background:var(--primary-light)}.chat-bubble.system{background:var(--primary-light);font-style:italic}.chat-bubble-text{white-space:pre-wrap;word-break:break-word}.chat-bubble-badge{text-transform:uppercase;letter-spacing:.5px;opacity:.65;margin-bottom:3px;font-size:10px}.chat-bubble-media{border-radius:8px;max-width:100%;margin-bottom:4px;display:block}.chat-bubble-audio{max-width:100%;margin-bottom:4px;display:block}.chat-bubble-document{color:inherit;background:#0000000d;border-radius:8px;align-items:center;gap:6px;margin-bottom:4px;padding:8px 10px;font-size:13px;text-decoration:none;display:flex}.chat-bubble-location{color:inherit;background:#0000000d;border-radius:8px;margin-bottom:4px;padding:8px 10px;font-size:13px;text-decoration:none;display:block}.chat-bubble-location-address{opacity:.7;margin-top:2px;font-size:11.5px;display:block}.chat-bubble-contacts{flex-direction:column;gap:6px;margin-bottom:4px;display:flex}.chat-bubble-contact-card{background:#0000000d;border-radius:8px;padding:8px 10px;font-size:13px}.chat-bubble-contact-name{font-weight:600}.chat-bubble-contact-phone{opacity:.8;font-size:12px}.chat-bubble-meta{opacity:.65;text-align:right;margin-top:4px;font-size:10.5px}.chat-bubble-tick.read{color:#34d0ff}.chat-bubble-status-label{opacity:.75;font-size:10px}.chat-bubble-status-label.read{color:#34d0ff;opacity:1}.chat-bubble-quote{opacity:.85;text-overflow:ellipsis;white-space:nowrap;background:#0000000d;border-left:3px solid #0003;border-radius:6px;margin-bottom:5px;padding:5px 8px;font-size:12.5px;overflow:hidden}.chat-bubble-reaction{border:1px solid var(--border);background:#fff;border-radius:10px;padding:0 4px;font-size:12px;line-height:1.4;position:absolute;bottom:-8px;right:6px}.chat-bubble-buttons{border-top:1px solid #0000001f;flex-direction:column;margin:6px -13px -9px;display:flex}.chat-bubble.agent .chat-bubble-buttons{border-top-color:#ffffff40}.chat-bubble-button{text-align:center;color:var(--primary);cursor:default;padding:8px 10px;font-size:13px;font-weight:600;text-decoration:none;display:block}a.chat-bubble-button{cursor:pointer}a.chat-bubble-button:hover{text-decoration:underline}.chat-bubble.agent .chat-bubble-button{color:#fff}.chat-bubble-buttons .chat-bubble-button+.chat-bubble-button{border-top:1px solid #0000001f}.chat-bubble.agent .chat-bubble-buttons .chat-bubble-button+.chat-bubble-button{border-top-color:#ffffff40}.chat-composer{border-top:1px solid var(--border);background:#fff;align-items:center;gap:8px;padding:12px 16px;display:flex}.chat-file-input-hidden{display:none}.chat-input{border:1px solid var(--border);border-radius:20px;outline:none;padding:9px 16px;font-size:16px}.chat-input:focus{border-color:var(--primary)}.chat-composer-input{flex:1}.chat-send-btn{background:var(--primary);color:#fff;cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;font-size:15px;display:flex}.chat-send-btn:disabled{opacity:.4;cursor:default}.chat-template-panel{border-top:1px solid var(--border);background:#fff;max-height:360px;padding:16px 20px;overflow-y:auto}.chat-template-panel-header{justify-content:space-between;align-items:center;margin-bottom:12px;display:flex}.chat-template-row{gap:8px;margin-bottom:10px;display:flex}.chat-select{border:1px solid var(--border);border-radius:var(--radius);flex:1;padding:8px 10px;font-size:16px}.chat-template-menu-field{flex-direction:column;grid-column:1/-1;gap:6px;display:flex}.chat-template-note{color:var(--text-muted);background:var(--bg);border-radius:var(--radius);margin-bottom:10px;padding:8px 10px;font-size:12px}.chat-template-fields{grid-template-columns:1fr 1fr;gap:8px;margin-bottom:10px;display:grid}.chat-template-preview{white-space:pre-wrap;background:var(--bg);border:1px solid var(--border);border-radius:var(--radius);margin-bottom:12px;padding:12px;font-size:13px}@media (width<=768px){.chat-list-pane{width:100%}.chat-page.has-active-conversation .chat-list-pane,.chat-page:not(.has-active-conversation) .chat-window{display:none}.chat-back-btn{display:flex}.chat-list-title{font-size:18px}.chat-list-header{padding:12px 12px 10px}.chat-list-item,.chat-list-item.active{padding:12px}.chat-window-header{padding:10px 12px}.chat-messages{padding:14px 12px}.chat-bubble{max-width:80%}.chat-composer{padding:10px 12px}.chat-template-panel{max-height:50vh;padding:14px}.chat-template-fields{grid-template-columns:1fr}.chat-template-row,.chat-add-number-row{flex-direction:column}.chat-country-code{flex-basis:auto}}@media (width<=480px){.chat-list-header{padding:16px 18px 14px}.chat-list-header-top{flex-wrap:wrap;row-gap:10px;margin-bottom:14px}.chat-list-title{flex:1 0 100%;font-size:25px}.chat-list-header-actions{flex-wrap:wrap;flex:1 0 100%;justify-content:flex-end}.chat-icon-btn{width:54px;height:54px;font-size:24px}.chat-back-btn{font-size:36px;font-weight:700}.chat-lang-switch .lang-btn{padding:10px 16px;font-size:16px;font-weight:700}.chat-search-box{padding:14px 18px}.chat-search-icon{font-size:20px}.chat-search-input{font-size:19px;font-weight:600}.chat-search-clear-btn{padding:8px;font-size:18px}.chat-inbox-tab{padding:14px;font-size:17px;font-weight:700}.chat-tab-badge{padding:3px 8px;font-size:13px}.chat-list-item{gap:16px;padding:18px}.chat-list-item.active{padding:18px}.chat-avatar{width:62px;height:62px;font-size:24px}.chat-list-item-name{font-size:19px;font-weight:800}.chat-list-item-preview{font-size:16px;font-weight:600}.chat-list-item-time{font-size:14px;font-weight:700}.chat-unread-badge{font-size:13.5px}.chat-pin-btn{opacity:.6;font-size:24px;transform:none}.chat-pin-btn.pinned{opacity:1}.chat-window-header{padding:16px 18px}.chat-window-header-identity{gap:14px}.chat-window-title{font-size:21px;font-weight:800}.chat-window-subtitle{font-size:15px;font-weight:600}.chat-takeover-status{flex-wrap:wrap;gap:10px;font-size:15px;font-weight:600}.chat-window-header-actions .btn-sm,.chat-takeover-status .btn-sm{padding:12px 18px;font-size:16px;font-weight:700}.chat-messages{gap:12px;padding:18px 14px}.chat-day-sep span{padding:7px 16px;font-size:14px;font-weight:700}.chat-bubble{max-width:92%;padding:13px 17px;font-size:18.5px;font-weight:500}.chat-bubble-meta{font-size:13.5px;font-weight:600}.chat-bubble-status-label{font-size:13.5px;font-weight:700}.chat-reply-btn{opacity:.65;padding:8px 10px;font-size:26px}.chat-composer{gap:12px;padding:14px}.chat-send-btn{width:58px;height:58px;font-size:24px}.chat-input{padding:14px 20px;font-size:19px;font-weight:600}.chat-reply-preview{padding:12px 18px;font-size:15px;font-weight:600}}